Question 1

What is Sealed, and who is it for?

Accepted Answer

Sealed is a bilingual (English and Arabic) invitation-site builder made for Lebanon and the wider MENA region. You create a beautiful site for your celebration that guests open like a wax-sealed letter, view, and RSVP from — built for families, hosts, and wedding planners. It's the invitation, the guest list, and the RSVPs in one calm place.

Question 2

What kinds of events can I build a site for besides weddings?

Accepted Answer

Weddings are the flagship, but Sealed handles any celebration: engagements, anniversaries, birthdays, baby showers, bachelor and bachelorette trips, or something else entirely. Each event type comes with sensible defaults — the right host wording, schedule, and template choices — so your site fits the occasion from the first screen.

Question 3

How long does it take to create and publish my site?

Accepted Answer

Most hosts publish the essentials in about 15 minutes. You pick a template, write your details, add your events, and your site goes live at yourname.sealed.app. You can keep refining it — guests, schedule, gifts, photos — long after it's published.

Question 4

Do I need any technical skill, or to install an app, to build my site?

Accepted Answer

No. Everything happens in your browser — there's nothing to install and no code to touch. You write your invitation in plain language, and Sealed handles the bilingual layout, the wax-seal intro, and the mobile-friendly result.

Question 5

Is Sealed designed for Lebanon and the wider MENA region?

Accepted Answer

Yes — it's built for the region first, not adapted to it. Every site renders true right-to-left Arabic with calligraphic display fonts alongside English, sharing over WhatsApp is at the heart of how guests are invited, and gifting works through the rails people actually use in Lebanon. Calendars default to Gregorian, with Hijri available when you want it.

Question 6

What's the difference between a host account and a planner account?

Accepted Answer

A host account is for the couple or family running their own celebration — you own your site directly. A planner account is for professionals managing several clients: it groups every client's site under one workspace with your brand, a daily digest, and team seats. You choose which kind of account you are when you sign up.

Question 7

Do my guests need an account or an app to RSVP?

Accepted Answer

No. Guests reply straight from the link in their invitation — no account, no app, no sign-up. Only you, the host, need an account; your guests just open the link, view the invitation, and RSVP in one tap.

Question 8

How do guests RSVP if my celebration spans several events or nights?

Accepted Answer

Sealed supports per-event and per-night RSVPs. A Lebanese wedding is often three days — engagement, church ceremony, reception — so each guest replies for the events they're invited to, and you see the headcount for each one separately. Single-reply RSVP is also available for simpler celebrations.

Question 9

Can I collect meal choices, dietary notes, plus-ones, and my own custom questions?

Accepted Answer

Yes. The RSVP form captures attend, decline, or maybe, party size, named attendees and plus-ones, meal choices, and dietary notes. You can also add your own custom questions — short text, pick-one, or yes-no — so you ask exactly what your celebration needs.

Question 10

Can I set an RSVP deadline and send reminders to people who haven't replied?

Accepted Answer

Yes. Set a deadline per event, and Sealed can email a gentle reminder to guests who haven't responded — either a single nudge or up to a three-touch cadence. Every reminder includes one-tap unsubscribe, so you stay polite and on schedule.

Question 11

Can I mark certain guests, like parents, as automatically attending?

Accepted Answer

Yes. Mark close family or anyone who's a given as auto-attending, and they're counted as confirmed without needing to reply. Their headcount flows into your totals just like a normal RSVP.

Question 12

Can I import my guest list and export it, with RSVP status, as a CSV?

Accepted Answer

Yes. Import your guest list from a CSV using our column template, and export your guests and their RSVP status as a CSV anytime. Your list is yours — you can take it with you whenever you like.

Question 13

What is the wax-seal 'sealed letter' envelope, and can guests open something else instead?

Accepted Answer

Sealed's signature is a wax-sealed envelope: guests break the seal to step into your invitation, the way you'd open a real letter rather than a forwarded PDF. If you'd prefer a different reveal, you can choose an alternate entrance — theatre curtains, a veil lift, or no entrance at all.

Question 14

Which invitation templates can I choose from, and can I switch later?

Accepted Answer

Choose the template that fits your celebration: The Sealed Letter, Gold Leaf & Charcoal, Vellum & Ink, Nocturnal Bloom, Confetti & Gold, Rose & Ink, Engraved, or Vista. You can switch between them at any time, even after publishing, and your content carries over.

Question 15

Can I customize the colors, fonts, and theme of my site?

Accepted Answer

Each template ships with a curated editorial palette and serif headlines, so your site looks intentional out of the box without any design work. Full per-site theme and color controls are on the roadmap; for now you choose the template whose palette fits your celebration, and pick from several calligraphic Arabic display fonts.

Question 16

How do I add a multi-day schedule, like engagement, church ceremony, and reception?

Accepted Answer

Add each event to one site, with its own date, time, and details. The canonical arc is engagement, church ceremony, then reception across a few days, but you can add any events your celebration includes. Every event sits on a single schedule guests can read at a glance.

Question 17

Can I add venue maps, dress code, parking, and a livestream for remote guests?

Accepted Answer

Yes. Each event can show its venue with one-tap Waze and Google Maps directions, plus dress code, parking or valet notes, and add-to-calendar links. For diaspora guests, add a livestream link that appears only to people who RSVP that they're joining remotely.

Question 18

Will my site work well in both English and Arabic, and on a slow connection?

Accepted Answer

Yes. Every site renders English and true right-to-left Arabic with calligraphic display fonts — never a machine-translated afterthought. Sites are built as static HTML with optimized images, so they stay fast on 3G and on any phone.

Question 19

How do I share my invitation with guests over WhatsApp?

Accepted Answer

From your guest list, tap Open in WhatsApp on any guest. WhatsApp opens on your phone with a pre-filled bilingual message and the guest's link, ready for you to send. No business setup is needed — it's the free click-to-chat share that everyone already has.

Question 20

Does Sealed send WhatsApp invitations automatically for me?

Accepted Answer

No — and we won't pretend otherwise. Sealed prepares the message and opens WhatsApp on your phone so you press send yourself, keeping every invitation personal. Automated WhatsApp messaging at scale isn't switched on; the free Open in WhatsApp share is the honest, live way to invite.

Question 21

Can I share my site by link, QR code, or email instead?

Accepted Answer

Yes. Copy your invite link to share anywhere, download a QR code for printed cards or signage, and email guests as well. WhatsApp is the most natural channel here, but you're never limited to it.

Question 22

What does invite-only mode do, and how do personal guest links work?

Accepted Answer

Sealed has three visibility modes: Draft (offline), Link-only (unlisted and not indexed), and Invite-only. In invite-only mode, each guest gets a personal, token-gated link, so only the people you've invited can open the site and RSVP.

Question 23

Are there ready-made bilingual messages I can copy and send?

Accepted Answer

Yes. Sealed includes curated bilingual message snippets — save-the-date, day-before, and thank-you — that you can copy and send in either language. They give you a warm, well-worded starting point you can edit to sound like you.

Question 24

How does the gift feature work?

Accepted Answer

The gift module is a link-out, not a cash registry. It simply displays your gifting details — with bilingual instructions — so guests know exactly how to send a gift through the rails they already use. You can list gift items and contribution funds, and even print a gift-details card.

Question 25

Can guests pay or send money through Sealed with a card?

Accepted Answer

No. Sealed never processes cards or holds money — Lebanon runs on cash and direct transfers, so card processing would be the wrong fit. Instead, Sealed shows guests your transfer details and clear instructions, and they send their gift directly to you.

Question 26

Can I show my OMT wedding-list ID and Whish Money account details?

Accepted Answer

Yes — these are exactly what the gift module is built for. Display your OMT wedding-list ID and your Whish Money account details with bilingual instructions, so guests in Lebanon and abroad know precisely how to contribute.

Question 27

Does Sealed take a fee or a cut of the gifts I receive?

Accepted Answer

Never. Sealed takes no fee and no percentage of your gifts — there's no transaction cut of any kind. Gifts go directly from your guests to you; Sealed only displays the details.

Question 28

Can I add a transfer link or QR code and a personal gift message?

Accepted Answer

Yes. Alongside your OMT and Whish details, you can include an optional transfer link or transfer QR code to make sending even easier, and add your own bilingual instructions and a personal note. It's all template content you control.

Question 29

Can my guests share their photos and videos from the celebration?

Accepted Answer

Yes — the Guest Media Hub is a shared album for your event. Guests upload their photos and videos at original quality (up to 90 seconds and 250 MB per file), and everything gathers in one place. They can scan a venue QR card to start uploading on the spot.

Question 30

Do guest photos go public automatically, or do I approve them first?

Accepted Answer

You're always in control. Choose how the album behaves — off, private, shared, or shared-with-approval — so nothing appears until you say so if you prefer to review first. Every upload is also scanned for malware before it's accepted.

Question 31

Can I download all the photos and videos as one album afterward?

Accepted Answer

Yes. Download the whole Guest Media Hub as a single album ZIP at original quality, so the memories are yours to keep long after the celebration. There's also a full-screen Live Wall slideshow you can run on a screen at the venue.

Question 32

Does Sealed run ads or sell my data?

Accepted Answer

No ads, no data-selling, ever. Your guest list is a family matter, not an advertising audience — Sealed is paid for once, by you. Your content is never used to train models or sold to anyone.

Question 33

How do I delete an event or my entire account, and can I export everything first?

Accepted Answer

You can delete a single event from your dashboard or your whole account from settings — both are immediate and permanent, with no soft-delete. Before you do, use download-everything to export a ZIP of your site, guest list, RSVP answers, send history, and photos. Your data lives on Sealed's own servers only while your account is open.

Question 34

Does Sealed default to Gregorian or Hijri dates?

Accepted Answer

Gregorian by default. Lebanon is Christian-majority, so Sealed never auto-shows Hijri dates — but Hijri is fully supported as an opt-in. If you'd like, turn on a Hijri date to appear alongside the Gregorian one.

Question 35

How much does Sealed cost, and is it a subscription or a one-time fee?

Accepted Answer

Sealed is a one-time fee per celebration — never a subscription. One fee covers every event of that celebration, with unlimited guests and no per-guest charges. A three-day wedding is one site, not three. Prices are Free $0, Essentials $99, Signature $149, and Atelier $299.

Question 36

What's included in Free, Essentials, Signature, and Atelier?

Accepted Answer

Free is a private draft — you build and preview your whole invitation, but it isn't shareable until you publish. Essentials publishes a real site to yourname.sealed.app; Signature and Atelier unlock more of the celebration toolkit. A three-day wedding with every event, unlimited guests, and the full feature set is one $299 Atelier site.

Question 37

Why are prices shown in USD, and how do I actually pay?

Accepted Answer

Prices are in USD because it's the steady reference currency in Lebanon's dollarized economy. Activation is handled by hand: you request your tier and pay by OMT, Whish, or cash, and Sealed activates the paid features — there's no card processing on the site.

Question 38

Can I upgrade later, and will I only pay the difference?

Accepted Answer

Yes. Start on any tier and upgrade whenever you like — you only pay the difference, with no proration and no subscription. Nothing you've already built is lost when you move up.

Question 39

Can I get a refund?

Accepted Answer

Yes. If you haven't published a paid feature, you can request a refund within 14 days of purchase. We keep this simple and fair — you're only committed once you've actually used what you paid for.

Question 40

What happens to my site after the wedding or event is over?

Accepted Answer

Your site stays live as long as your account is open, so you can revisit it years later. After the celebration, switch on keepsake mode — your letter and photos remain while RSVPs close — and download your full archive whenever you want. When you're ready, you can delete it permanently.

Question 41

How does Sealed work for wedding planners managing multiple clients?

Accepted Answer

Planner workspaces group every client celebration under one roof, with your brand kit, team seats, and a single daily digest email across the season. Duplicate your house style for a new client, follow each site read-only with a bilingual status report, and transfer the finished site to the couple. Custom domains and a fully white-labeled app aren't available yet, and planner pricing isn't a published table — reach out and we'll set you up.

Questions, answered plainly

Getting started & who it's for

Guests & RSVPs

The sealed envelope, templates & schedule

Gifts

Photos, privacy & your data

Pricing, billing & planners

Still have a question?

Questions, answered plainly

Getting started & who it's for

01What is Sealed, and who is it for?

02What kinds of events can I build a site for besides weddings?

03How long does it take to create and publish my site?

04Do I need any technical skill, or to install an app, to build my site?

05Is Sealed designed for Lebanon and the wider MENA region?

06What's the difference between a host account and a planner account?

Guests & RSVPs

01Do my guests need an account or an app to RSVP?

02How do guests RSVP if my celebration spans several events or nights?

03Can I collect meal choices, dietary notes, plus-ones, and my own custom questions?

04Can I set an RSVP deadline and send reminders to people who haven't replied?

05Can I mark certain guests, like parents, as automatically attending?

06Can I import my guest list and export it, with RSVP status, as a CSV?

The sealed envelope, templates & schedule

01What is the wax-seal 'sealed letter' envelope, and can guests open something else instead?

02Which invitation templates can I choose from, and can I switch later?

03Can I customize the colors, fonts, and theme of my site?

04How do I add a multi-day schedule, like engagement, church ceremony, and reception?

05Can I add venue maps, dress code, parking, and a livestream for remote guests?

06Will my site work well in both English and Arabic, and on a slow connection?

Sharing & WhatsApp

01How do I share my invitation with guests over WhatsApp?

02Does Sealed send WhatsApp invitations automatically for me?

03Can I share my site by link, QR code, or email instead?

04What does invite-only mode do, and how do personal guest links work?

05Are there ready-made bilingual messages I can copy and send?

Gifts

01How does the gift feature work?

02Can guests pay or send money through Sealed with a card?

03Can I show my OMT wedding-list ID and Whish Money account details?

04Does Sealed take a fee or a cut of the gifts I receive?

05Can I add a transfer link or QR code and a personal gift message?

Photos, privacy & your data

01Can my guests share their photos and videos from the celebration?

02Do guest photos go public automatically, or do I approve them first?

03Can I download all the photos and videos as one album afterward?

04Does Sealed run ads or sell my data?

05How do I delete an event or my entire account, and can I export everything first?

06Does Sealed default to Gregorian or Hijri dates?

Pricing, billing & planners

01How much does Sealed cost, and is it a subscription or a one-time fee?

02What's included in Free, Essentials, Signature, and Atelier?

03Why are prices shown in USD, and how do I actually pay?

04Can I upgrade later, and will I only pay the difference?

05Can I get a refund?

06What happens to my site after the wedding or event is over?

07How does Sealed work for wedding planners managing multiple clients?

Still have a question?